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Managing customer relationships
In the current environment, managing the customers that you already have is key.
Code-breaker Alan Turing new face of £50 note
The WWII code-breaker and mathematician Alan Turing OBE FRS has been chosen as the new face of the British fifty pound note.
National Living Wage Extended
The National Living Wage has been extended to 23 and 24 year olds, where previously the rate only applied to people aged 25 and over.
Feed forward rather than feedback
People can respond negatively to constructive feedback – so feed forward instead.
Using podcasts as a marketing tool for your business
Businesses can use podcasts as an effective digital marketing tool.
Delivering effective training, remotely
Providing training for your team when they are working remotely can be challenging.