How to respond effectively to customer complaints
In today’s hyper-connected world, it’s never been easier for customers to complain.
Managing Your Cash Flow: Part Eight
How can you use credit terms to your own benefit?
Accepting Crypto Payments
Should your business accept cryptocurrencies as payment?
How learning to disagree can be a good thing
Disagreements in business are inevitable. When managed well, they can have lots of positive outcomes.
How to follow up on a quote with a prospective customer
The old-fashioned methods of selling are out, and relationship building is in.